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+1 509 992 8838

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marvin.lim@tkt-eats.com

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Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact our support team.

You can track your order status by logging into your account and visiting the 'My Orders' section. There you'll find real-time updates about your order.
To modify your booking, please contact our support team at least 24 hours before your scheduled time. You can do this through the chat feature or by calling our support line.
Once your booking is confirmed, you'll have access to a chat feature in your order details page where you can communicate directly with your chef.
Our cancellation policy allows free cancellation up to 24 hours before your scheduled booking. Cancellations within 24 hours may incur a fee.
We accept all major credit cards and process payments securely. You'll only be charged after confirming your booking with a chef.