Question 1

How do I contact TheKitchenTable support?

Accepted Answer

Use the Contact page form, in-app chat when signed in, or email hello@tkteats.com. Include your booking ID if the question is about an order so we can resolve it in one thread.

Question 2

How quickly does support respond?

Accepted Answer

We aim to reply within one business day for general inquiries and faster for active bookings. For urgent day-of issues, use chat or phone if provided in your confirmation email.

Question 3

Who do I contact for partnerships or press?

Accepted Answer

Property managers and brands can use partners@tkteats.com. Press and content collaborations should mention “Media inquiry” in the subject line so routing is automatic.

Question 4

Where is TheKitchenTable based?

Accepted Answer

TheKitchenTable operates nationwide with a strong chef network in Colorado and other major metros. Headquarters mailing address appears on invoices and legal pages for official correspondence.

Question 5

How do I track my booking or order status?

Accepted Answer

Sign in and open your dashboard requests or orders list. Status updates appear as chefs respond, send quotes, or confirm dates; you can also use the in-app thread tied to each booking.

Question 6

What if I need to modify my booking?

Accepted Answer

Message support or your chef as early as possible—ideally more than twenty-four hours before service. Same-day changes depend on chef availability and may adjust pricing if guest count or menu scope changes.

Question 7

How can I contact my assigned chef?

Accepted Answer

After a booking moves forward, use the order or request chat inside your account. That keeps menu notes, allergies, and arrival instructions in one searchable thread for you and the chef.

Question 8

How do payments work on TheKitchenTable?

Accepted Answer

Major cards are accepted through our secure checkout. You are charged according to the milestone your chef and quote use—typically after you accept an offer or confirm a scheduled service, never before terms are clear.

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